Best Rate Guaranteed
Best Rate Guaranteed when you book direct
Get our lowest rates GUARANTEED when you book directly via our website or phone. If you find a lower publicly available rate on another website, we’ll match the lower rate and also give you and additional 10% discount.
An example of how the Lowest Internet Rate Guarantee works:
Step 1: View the Terms & Conditions and then book a one night’s stay at the lowest available rate on the ‘Best Available’ search for a hotel in London on a BDL web site* for a rate of £100.00.
Step 2: Within 24 hours, you find a rate of £90.00 through another web site for the same hotel, same night and same room type (same number and type of bed(s).
Step 3: Call the hotel or use the claim form to claim the Lowest Internet Rate Guarantee.
Step 4: Assuming your BDL web site booking is confirmed and the lower rate is available and bookable via a competing web site, the hotel team will modify your room rate to £81 to uphold our Lowest Internet Rate Guarantee policy! That’s 10% better than the lower rate you reported.
Step 5: Stay, content in the knowledge that you have booked the lowest Internet rate available for your room.
